Welcome to meccalifes. These are the questions we receive most often.
Q: Where do you ship?
A: We ship within the contiguous United States.
Q: How much is shipping?
A: Shipping is free within the contiguous United States.
Q: How long does delivery take?
A: Orders are usually processed in 1-2 business days. After shipment, delivery within the contiguous United States usually takes 3-5 business days.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal.
Q: What is your return window?
A: You may return most items within 30 calendar days from the date of delivery.
Q: What condition must a return be in?
A: Items should be unused and include the original packaging. If the return is due to a quality issue, contact us with your order number and photos if possible.
Q: Do I pay for return shipping?
A: No. Return shipping is free, and there is no restocking fee.
Q: How long do refunds take?
A: After we receive your return, we process the refund within 1-2 business days if it meets the return conditions. Your bank or payment provider may take an additional 7-10 business days to show the refund on your statement.
Q: How do I contact you?
A: Email info@meccalifes.com, call +1 949-599-8767, or write to 238 S Helix Ave, Solana Beach, CA 92075, United States. Service hours are Monday – Friday, 9:00 AM – 6:00 PM Pacific Time. There is also a contact form at the bottom of this policy page.
Q: Do you sell personal information?
A: No. We do not sell personal information. See our Privacy Policy for details.
Q: Is meccalifes an independent store?
A: Yes. meccalifes is independently owned and operated.